The Sales App card entry feature allows the store to sell using credit cards without payment terminals. The solution enables card payment through VTEX Sales App and allows for automatic card scanning or manual data entry. The process is secure since the data is masked and the information isn't stored.

This feature ensures the purchase is processed through the same gateway as the ecommerce website, applying the existing checkout settings. After the sale, the payment confirmation is done through VTEX Sales App.

This article introduces the solution Sales App card entry and is organized in the following sections:

• Characteristics
• Advantages
• Use cases
• Settings
• Using the solution

Sales App card entry has the following characteristics:

• ✅ Allows payments with the same credit card network as the ecommerce website.
• ✅ Includes the same payment conditions and installments provided by the ecommerce website.
• ✅ It's PCI compliant, meaning it protects customer data and doesn't store sensitive information.

However, the feature has some restrictions:

• ❌ Doesn't support third-party private label payments.
• ❌ Doesn't allow using multiple cards for a single purchase.

The following table presents the main advantages of using Sales App card entry:

When using Sales App card entry for endless aisle sales with default shipping (over 24 hours), the purchase follows the same checkout flow as the ecommerce website and is classified as a card-not-present transaction — a technical term applied when the payment doesn't count has having used a physical card.

If the store has a trade policy specifically for VTEX Sales App with an exclusive anti-fraud rule review, you can use Sales App card entry for sales with local inventory (On Hands) or express shipping.

The settings required to activate the feature differ for stores that already use VTEX Sales App or will start using the solution.

When setting up VTEX Sales App, in the payment method activation step, keep the option Sales App card entry enabled.

To use Sales App card entry, there are two main settings that need to be enabled: one for Checkout and another for Payments.

Checkout configuration

Credit card network IDs need to be enabled as payment methods in the VTEX Sales App payment settings. To confirm, follow the steps below:

1. In the VTEX Admin, go to Store Settings > Storefront > Checkout or type Checkout in the search bar at the top of the page.
2. Click the icon in Default.
3. Click the Code tab
4. In Files, click checkout-instore-custom.js.
5. Check the information, and if you add a new payment ID, click Save.

Payments configuration

Credit card network IDs need to be enabled for payments in this method. To confirm they are, follow the steps below:

1. In the VTEX Admin, go to Store settings > Payment > Settings or type Settings in the search bar at the top of the page.
2. Check if the IDs of the credit card networks are Active. If they aren't, proceed to the next step.
3. Set up a credit card payment condition for your store.

After completing the system settings, check the instructions for selling with Sales App card entry.

Enable the mobile camera in VTEX Sales App through the app settings or the first time you access Sales App card entry. This setup is required for card scanning.

Follow the steps below to sell using Sales App card entry:

1. In the VTEX Sales App checkout, in the Select a payment method step, click Enter card.
2. Select the option to scan the card or enter the data manually.
3. Automatically capture the card data with the capture screen or enter the data manually. The front and back of the card must be scanned.
4. After the payment is approved, the purchase confirmation is made in VTEX Sales App.

• VTEX Sales App: FAQ
• Sharing shopping cart using VTEX Sales App Social Selling
• Prerequisites for using VTEX Sales App